Legal

Delivery Terms & Conditions

Last updated: 5 October 2026

These Delivery Terms apply to goods supplied by Easy Link Sdn. Bhd. following an accepted quotation or purchase order. They supplement our general Terms & Conditions. Enquiries relating to delivery may be sent to Enquiry.ezlink@gmail.com.

1. Delivery areas

We primarily serve customers in Peninsular Malaysia, with East Malaysia and export arrangements available on a case-by-case basis. Delivery method (courier, palletised freight or customer collection) will be confirmed on the quotation.

2. Lead times

  • Ex-stock items: typically dispatched within a few working days after payment or credit approval, subject to confirmation.
  • Indent / made-to-order items: lead time as stated on the quotation.
  • Force majeure events (including supplier delays, shipping disruptions or weather) may extend schedules; we will notify you promptly.

3. Delivery charges

Freight, handling and insurance (if requested) are charged as stated on the quotation or invoice unless goods are quoted on a delivered basis. Remote or restricted-access sites may incur surcharges.

4. Risk and title

Risk in the goods passes on delivery to the carrier or to you at collection, whichever applies. Title remains with Easy Link Sdn. Bhd. until full payment is received, unless otherwise agreed in writing.

5. Inspection on receipt

Please inspect packaging and goods upon receipt. Notify us of shortages, damage or discrepancies within 48 hours of delivery, with photos where possible, so we can assist with claims or replacements.

6. Collection

Where self-collection is arranged, goods must be collected within the period advised. Uncollected goods may be subject to storage charges or order cancellation after reasonable notice.

7. Contact

Delivery coordination: Enquiry.ezlink@gmail.com. Website: easylink.asia.